Ahh... so Liberty Mutual is your insurance company?
Any idea when you insured that vehicle whether it's on ACV basis or if they asked you what you wanted to insure it for (stated amount)?
Not really what they'd like to do. It's about the value of that vehicle were they to replace it (if it's totalled). They owe you to make you whole. Retail has a markup so the dealers can make a dollar.
There is some room for negotiation but not nearly as much as there is with injuries. Cars and their damage are less subjective than pain and if I were you I'd look to see what private owners are selling that similar vehicle for. That will give you at least a start.
Be firm but be fair and I'd be surprised if they weren't the same. One of the issues that drives insurance people crazy is that often times people assess intrinsic value to a vehicle that insurers can't (and usually won't) include in an evaluation. For them it's about fair market value, mileage, condition of the auto, etc. It has zero to do with what the car means to you.
Not trying to to be 'insurance guy' because I'd be fine with you crippling Liberty Mutual

Just telling you how they evaluate the damage and the value.
Oh... I told you you could call but didn't give a number. It's 440-525-4573
Fire Marshall Bill 2.0 wrote:Had a collision with a semi on I-71
No one was hurt & no other cars because i made the best decision available as per the cop
I was at fault but not ticketed cuz the cop said I did as well as could be expected under the circumstances...3 lane stop & go bumper to bumper north of Cincy in rush hr
From what I've read so far tho doesn't support them giving me any less than retail on a like vehicle regardless what they'd LIKE to do so I'm lookig for clarification
I know these things are negotiable and I already took a shot across their bow by telling them to just send me a check for retail + and where to I take the rental I've had for a week vs driving it back....and that I wouldn't need another car because it was a 2nd and I'd save the ins $.... : )