In the past few years, automated retail kiosks have put many DVD-rental stores out of business. This hasn't been a kind development for visually impaired individuals who now have less access to video store clerks to help get them movies. Now, in a new class action lawsuit in California, a group that advocates for the civil rights of blind individuals is suing Redbox for violating the Americans With Disabilities Act.
According to the complaint filed on Thursday, Redbox is denying blind individuals equal access to goods and services.
The plaintiffs say they enjoy films too, particularly dialogue-driven ones as well as movies where the action can be described by friends.
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